The Local Education Authority has established procedures in order that concerns, raised by parents, about the school curriculum and related matters may be considered, and whenever possible, resolved. We wish to work with our families to ensure that the experiences of children are safe, happy and full of learning. If you have an issue, then we want to hear about it so we can help. We are here for all children at the school and want to work with our families to make a difference. We hope that their experiences form positive memories that they will remember fondly.
This LEA panel is available should a parent wish to raise a complaint relating to curriculum responsibilities of the Local Education Authority, or the Governing Body of the school.
In case of any concerns, we do ask that in the first instance parents arrange to see the headteacher of the school in order that the matter may be dealt with in an informal manner. If there is dissatisfaction with the response, parents are then advised to contact or write a letter of complaint to the Chair of Governors, who will then deal with the complaint. As a last resort the complaint will be sent to a Local Education Panel for formal consideration.
A copy of the Complaints Policy can be obtained from the Policies page or by contacting the school office. Further details of the local authority’s procedures may be obtained from the headteacher or the LEA.
